Return & Refund Policy

Return & Refund policy:

Thanks for shopping at ​ESM Products LLC​. If you are not entirely satisfied with your purchase, we're here to help.

Refunds within 14 Days :

Refunds are are processed with a 15% restocking fee, buyers pay for return shipping; merchandise must arrive in original box, unused, undamaged with original protective wrapping and documentation. A written reason why the item is being returned via FAX: 630/871-0950 or Email: Irina@esmproducts.com

Returns beyond 14 Days:

Refunds are are processed with a 22% restocking fee, store credit can be used for stocked items only and such a transaction will be processed via Email: Irina@esmproducts.com